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Sector / Design around the constraints

State & local government

Configurable intake, review, and renewal workflows for agency and program teams.

Illustrative scenario

An applicant submits a corrected document and sees the next step without calling the office.

The everyday constraints.

  • Disconnected application intake
  • Manual document review
  • Changing program rules
  • Unclear export and transfer paths

Solutions mapped to the program.

Licensing & permitting

Connect application intake, document review, payments, approvals, and renewals in one configurable workflow.

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Forms, workflow & notifications

Give business teams controlled ways to change forms, statuses, templates, and notifications as their work changes.

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Data, reporting & dashboards

Connect operational data to reporting that people can understand, reconcile, and export.

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Understand first. Show progress. Transfer ownership.

Our offered model starts with workflow mapping, roles, and constraints. Use prototypes and milestone reviews to keep decisions visible. Define documentation, training, and export acceptance alongside the software.

The full delivery model

Four phases, with clear decisions.

01

Discovery

Map the people, workflow, records, integrations, and constraints.

02

Definition

Agree scope, configurable rules, roles, acceptance criteria, and transition artifacts.

03

Delivery

Prototype and build in increments, with reviews and user acceptance work.

04

Transition

Prepare the operating package, export, knowledge transfer, and support agreement.

Match the engagement to your buying process.

Share the solicitation, purchasing requirements, or project brief. Confirm any vendor registration or contract-vehicle requirement directly with Conduit. Fixed-price milestones can be discussed; pricing and scope are established in a proposal.

Procurement identifiers and contracting

Make the requirements explicit.

Agree identity, accessibility, retention, and hosting requirements with the agency. Control designs and assurance deliverables belong in the statement of work; this site does not claim an authorization or certification.

Control approach and honest status
Talk through your workflow

Start a conversation

Let’s make the complex work better.

Tell us where the work gets stuck. We’ll start with the workflow, the people, and the constraints.

Talk through your workflow