Platform / Configuration before code
One foundation. Room for your rules.
Our reference approach combines accessible interfaces, a configurable workflow layer, and services with clear boundaries. Select the parts that fit the program.
Reference architecture
A configurable core, with clear boundaries
Payload · forms · roles · versions
Forms, statuses, templates, reference data, and publishing rules can be configured within agreed boundaries. Routine changes need not require a code release.
Pattern illustration. Hosting, identity, storage, and control requirements are selected for each engagement.
Forms and workflow
Use Payload as a configurable admin layer for forms, statuses, reference data, templates, localization, versions, and publishing decisions.
Identity and access
Design SAML/OIDC integration and role-based access with record-level scoping. Plan who can see and change each record before building screens.
Operations and ownership
Agree the hosting model, audit retention, recovery objectives, and export requirements. Include the handoff package in the delivery plan.
Controls follow the workflow
Access is scoped. Decisions are traceable.
Reference architecture
Scoped access and audit flow
SSO identity → Role + record scope → Workflow event → Append-only audit
Pattern illustration. Hosting, identity, storage, and control requirements are selected for each engagement.
The architecture can partition records by agency, site, role, or program. Append-only audit events help reviewers understand who changed what. Retention and recovery requirements are set per engagement.
Review controls and assurance statusStart a conversation
Let’s make the complex work better.
Tell us where the work gets stuck. We’ll start with the workflow, the people, and the constraints.